Shipping Policy

At Bun & Bark, we work hard to prepare and deliver your order as quickly as possible.

Order Processing

Orders are prepared within 1–2 business days. Orders placed on weekends or public holidays will begin processing on the next business day.

Estimated Delivery

Delivery usually takes 3–8 business days after processing. Delivery times may vary depending on your location, the shipping carrier, weather, holidays, and other circumstances outside our control.

Order Tracking

When your order ships, you will receive a confirmation email with tracking information, where available. Tracking updates may take up to 48 hours to appear.

Shipping Address

Please make sure your shipping address is complete and correct before placing your order. Contact us immediately at [support email] if you notice an error.

We cannot guarantee that an address can be changed after an order has started processing.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please check your tracking information and contact the carrier first. You may also contact us at [support email], and we will help investigate the shipment.

Damaged or Incorrect Orders

Contact us within [3–7 days] of delivery if your order arrives damaged, defective, or incorrect. Please include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging